Palmetto states actions seem out of character, i build uppers and set up kits for Ormond arms and i also handle tech issue and helping customers with builds, Ormond arms is far smaller yet we are able to assist our customers and fix problems if they turn out lagit.I was just browsing some PSA reviews wanted to find a forum to share my thought on PSA and I came across this thread. I've been buying from Palmetto State Armory for while now. I've bought not only rifles but accessories and parts to make some nice custom builds. I always admired these guys for having the presence they have but past two times I've ordered from here I've had nothing but a terrible experience.
I bought 10.5" Carbine Length 5.56 NATO 1/7 Phosphate 12' Slant M-Lok Moe EPT Pistol Kit with MBUS Sight SET and Romeo MSR. I got 90% of the things that was included in this kit. It was missing some parts. I sent out an email, I didn't receive a response, I tried calling the customer service, they said they would take care of me and unfortunately that didn't happen. I was not expecting to be threated the way I was treated so I ended up going to a different website and buying other parts I was missing so I could still do the build I am trying to work on but this is ridiculous. Like Amazon would never have sh!t like this, they take care of all their customers, new, old, whatever.