In January 2020 I placed an order to buy AR15 rifle kit from Ormond Arms. The website had a different design I believe. Also there was a lot of kits for sale.
After placing the order. I waited about a week and received a email from one of Ormond Arms representatives apologizing to me that order couldn’t be filled. They were nice about it and fully refunded my money.
I just didn’t like the fact that they made me wait 1 week to tell me this. Then I tried ordering some parts from other companies and I ended up waiting 6 weeks before I even got to see my products.
I recently saw Ormond Arms tweet trended and decided to check them out again. From what I see, they created a new website with cleaner design, easier to operate and fewer products then their old website.
I don’t see too many kits but they have definitely improved on the way they do business. I recently also had a chance to chat with the company staff and they have told me that they don’t sell what they don’t have. They prioritize customer first.
I didn’t order much from them but I did order a Keymod. Shipping was fast, and email response was fast as well.
